Contact Us

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Find Us

@ Stall 35 - 74 South Terrace, Fremantle Markets, Fremantle, WA 6160

 

FAQ's

Items

  • When ordering products with crystals, your piece will be the exact piece that is pictured. All Love & Thanks products are one of a kind, and we feel it is our duty to describe each piece genuinely and with as much detail as possible.

shipping

  • Time: We try to ship your order next day. All of our orders are through AusPost standard service for both domestic and international orders. All orders have a tracking ID via AusPost. Shipping time is usually 5-6 business days for domestic orders and international is 6-10 business days.
  • Cost: Shipping cost depends on your location. FREE shipping on orders over $50 Australia wide. Contact us if you're ordering over $200 internationally for free shipping!
  • Click & Collect: This option ONLY applies to customers currently in Perth region and are able to collect their order from us at the Fremantle Markets. Once you choose this option as your shipping method and complete the payment, we will be in touch with you regarding your order collection. 

guarantee

  • We guarantee our items to be free of defects in craftsmanship and materials upon delivery. We thoroughly inspect each item before it is shipped. In the event you receive an item that does have a defect, and we determine it was due to negligence on our part, we will gladly help you out. 

PAYMENTS

  • We accept Paypal & Stripe payment methods.